Frequently Asked Questions
Size of Backyard Igloo?
Backyard Igloo comes in two sizes 11′ 9″ dimameter x height is 7′ 2″. Base area is 107 ft².
And 9'5" diameter height is 5'2"
What is the lifespan of the transparent cover?
Under proper conditions, the transparent cover has a life span of min. 2 years. Protecting it against excessive UV exposure and keeping it clean before storing will increase the life span of the cover.
How do I heat Backyard Igloo?
Propane or gas-based heaters
Open fire heating sources
Charcoal or coal-based heaters.
How do I get rid of condensation?
What is the wind resistance of Backyard Igloo?
Under proper conditions* Backyard Igloo withstands strong wind conditions 25-30MPH
What is the Backyard Igloo's snow load capacity?
Backyard Igloo can bear up to max. 50 lbs of snow.
Different snow weights differently we recommend removing snow when possible.
What is the UV heat resistance of Backyard Igloo?
Backyard Igloo’s structure is stable between temperatures ranging from -4°F to +140°F and withstands exposure to sunlight of up to UV index 5.
Can I use the transparent winter garden cover and the summer canopy cover together?
Yes, but the structure will not be converted to canopy form!
Are there any accessory cover options?
Yes, Backyard Igloo provides several cover options for different usages, like mosquito cover.
How can I store the winter garden cover at the end of the season?
- First clean the cover from both inside and outside with a microfiber cloth.
Then fold it properly from inside out.
Put it in its box and store it at room temperature for the next season.
How can I clean the transparent cover of my Backyard Igloo?
Most surface dirt will be washed off with the rain. However, to keep it looking good, you can easily clean your transparent cover with a moist microfiber cloth.
Can I assemble the Backyard Igloo myself?
We do recommend a helping hand when applying the clear cover.
Is it waterproof?
Yes, the transparent cover of Backyard Igloo is unibody.
Do they get hot in the summer?
Do they stay warm in winter?
In winter close the windows and the dome will heat up several degrees, especially when it is very cold but the sun is out. It is also ideal for cutting out the wind chill factor.
Do I need a solid base or foundation?
Backyard Igloo can be installed both on soft and hard surfaces.
Make sure the surface is level.
How many people fit in the igloo?
The 11.9 igloo can fit 8-10 people depending on your setup.
The 9.5 Igloo can fit 2-6 people
Do you offer a warrenty?
We offer warrenties on the frame if mounted correctly. We will send you replacement parts for the frame and connectors.
Can I return the igloo?
We do not accept returns on open igloos. We do accept returns on none open boxes there is a restocking fee as well as a return shipping fee. Please see our return policy.
How do the poles connect?
We have a smart click and lock in connector to connect the poles. See our set up video.
Package size and weight?
The package is 35" x 16" x 14"
weight is approximately 65 pounds
Does it come with mounting material?
The backyard igloo comes with U shaped metal mounts for wood and concrete as well as anckors for grass.
Why Backyard Igloo?
The design allows for a quick and easy assembly, which makes it an ideal, cost-Effective and attractive solution to expande your ourdoor space in all weather condistions. Expand your restaurant, bar, backyard and patio. Design your igloo to make it unique. Perfect solution to increase revenue or personal fun.
What sort of Warrenty?
We offer replacements for Joints , connectors and well as poles. We do not offer a warrenty on winter or summer covers.
All we ask is you pay the small shipping fee for parts.